Who it’s for.

If it lives in a queue and follows rules, it’s a candidate. Three kinds of team hand Sumvant one workflow first.

Pharmacies

The queue never empties on its own. Faxes, refill requests and new prescriptions all arrive as screen work, typed into the pharmacy system by the people you hired for their judgment. Sumvant takes the typing: it works the queue inside the software you already run, reads back every field it writes, and hands anything unclear to the pharmacist with a note.

  • Refill requests from the fax queue into the pharmacy system.
  • New prescriptions typed from the eRx queue, checked field by field.
  • Patient profiles updated from the intake form before the first fill.
WORK RECEIPT Sample shift Tonight
  1. 9:00 PMOpened the fax queue. 31 refill requests waiting.
  2. 9:01 PMRead the first request. Patient, drug and prescriber were all on the page.
  3. 9:02 PMFound the profile. Entered the refill. Checked each field against the screen.
  4. 9:06 PMFourth request: the strength on the fax does not match the profile. Left it for the pharmacist with a note.
  5. 9:07 PMMoved to the next request.
  6. 9:41 PMDid the rest the same way. Nothing odd on any of them.
  7. 9:42 PMChecked the fax queue again. Nothing waiting.
31 requests handled 1 decision for your team VERIFIED

Every item is in your run log.

Fig. 1 · Simulated workflow on fictional data.

Clinics & med spas

Results come in from the lab portal, intake forms from the front desk, and all of it has to be in the right chart before the visit. Sumvant moves it there, field by field, with the document attached and every value read back from the screen. A result it cannot match to a chart stops, and a person decides.

  • Lab results into the chart, with the report attached.
  • Intake forms into the record before the visit.
  • Appointment confirmations sent from the schedule, two days out.
WORK RECEIPT Sample shift Tonight
  1. 7:30 PMOpened the results portal. 14 new results.
  2. 7:31 PMRead the first report. Name, date of birth and six values taken from the document.
  3. 7:32 PMFound the chart. Entered six values. Read each one back from the screen. Attached the report.
  4. 7:48 PMNinth result: the date of birth does not match the chart. Nothing filed. Left it for the clinic with a note.
  5. 7:49 PMMoved to the next result.
  6. 8:19 PMDid the rest the same way.
  7. 8:20 PMChecked the portal again. Nothing waiting.
14 results handled 1 decision for your team VERIFIED

Every item is in your run log.

Fig. 2 · Simulated workflow on fictional data.

Back office

Every business has a queue that is nobody’s favorite job: invoices to key into the accounting system, orders arriving by email, the same report assembled every Monday. Sumvant works those queues inside the tools you already use, follows the rules your team wrote down, and leaves a short list of the things that needed a person.

  • Vendor invoices into QuickBooks.
  • Orders from email into the order system.
  • The Monday report assembled from last week’s numbers.
WORK RECEIPT Sample shift Tonight
  1. 6:15 PMOpened the inbox. 18 orders waiting.
  2. 6:16 PMRead the first order. Customer, items and ship-to were all in the email.
  3. 6:17 PMEntered it in the order system. Checked each field against the screen.
  4. 6:24 PMFifth order: a product code not in the catalog. Left it for your team with a note.
  5. 6:25 PMMoved to the next order.
  6. 6:58 PMDid the rest the same way. Nothing odd on any of them.
  7. 6:59 PMChecked the inbox again. Nothing waiting.
18 orders handled 1 decision for your team VERIFIED

Every item is in your run log.

Fig. 3 · Simulated workflow on fictional data.

How it starts

Pick one workflow. A 20-minute call tells us if it’s a fit. Then a trial, with a person watching every run.

Book a 20-minute callOr start with the workbook